Contact information
Contact Us
We're here to help.
Whether you have a question about your order, shipping, returns, or our products, our support team is happy to assist you. We strive to make your shopping experience with CUDL as smooth and enjoyable as possible.
Customer Support
Support Hours
Monday – Saturday: 10:00 AM – 6:00 PM (IST)
Sunday & Public Holidays: Closed
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
How Can We Help?
Feel free to reach out to us regarding:
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Order Status & Tracking
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Shipping & Delivery
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Returns & Replacements
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Refunds
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Product Information
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Warranty Support
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General Enquiries
Before You Contact Us
To help us resolve your query as quickly as possible, please include:
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Your Full Name
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Order Number (if applicable)
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Registered Email Address
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A brief description of your query
For damaged, defective, or incorrect product claims, please also attach:
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Clear photographs of the product
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Clear photographs of the shipping package
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A complete, uninterrupted unboxing video
Providing these details helps us verify your request and resolve it faster.
Our Commitment
At CUDL, customer satisfaction is at the heart of everything we do. We are committed to providing prompt, transparent, and reliable support. Every inquiry matters to us, and we'll do our best to resolve your concerns as quickly as possible.
Thank you for choosing CUDL.
Need Help?
Email us anytime at support.cudl@gmail.com.
Our support team is available Monday – Saturday, 10:00 AM – 6:00 PM (IST), and we typically respond to all inquiries within 24–48 business hours.
We look forward to assisting you.